Guidelines for Incident Management for Small and Medium Organizations According to ISO 22320:2018
Description: Acquire knowledge on how to minimize the impact on the organization of the consequences generated by natural catastrophes, involuntary or deliberate incidents, etc. and improve the organizational capacities to provide an appropriate response to the needs of the affected population.
Previous skills/knowledge: Demonstrable knowledge and professional experience in business continuity.
Authorized Partners:
Teaching requirements:
Trainer to have teaching experience in incident management and issues associated with business continuity of min 2 years. Demonstrable knowledge and professional experience in business continuity. shall include both theoretical and practical approach.
Objectives to achieve:
- Acquire knowledge and gain understanding of the principles that govern incident management
- Acquire knowledge on the fundamentals to manage incidents such as structure, process and roles according to the ISO 22320:2018 standard.
ISO 45001 Lead Auditor Update
Description: Competences include
- To participate in the selection of the audit team
- To prepare the audit plan
- To represent the audit team before the customer
- To give instructions to the audit team
- To inform any relevant obstacle identified during the audit process
- To be responsible of all the audit steps
- To present the audit repot
- To follow up and close the audit process.
Previous skills/knowledge:
- To be qualified as a OHSAS 18001 Lead auditor
- Demonstrable knowledge of OHSAS 18001:2007 and ISO 45001:2018 requirements
- Professional experience, including in Occupational Health & Safety management systems - OHSMS (recommended).
Teaching requirements:
Trainer to be a qualified OHSAS 18001 Lead Auditor and ISO 45001 Lead Auditor; Course to be developed in classroom (at least 8 hours)
Objectives to achieve: To get the necessary knowledge and skills to:
- Explain the purpose and use of Annex SL Appendix 2 and describe a generic management system
- Identify the main terms and definitions in ISO 45001 which differ from OHSAS 18001:2007
- Communicate OH&S specific requirements in ISO 45001 that differ from OHSAS 18001:2007
- Apply the proper interpretation of the standard in actual audit situations
- Plan the audit
- To effectively coordinate meetings with the audit team members and/or with auditee personnel
- Demonstrate the ability to collect and verify appropriate audit evidence, including appropriate sampling
- Identify and write non-conformities and other deviations and suggest ways in which the effectiveness of corrective action might be verified.
Occupational Health and Safety Management Representative – Compact Course
Description: Competences include
- Ability to generate Quality Management documents
- Ability to identify processes, to create a process model, to monitor and control processes
- Ability to address risks and opportunities
- Ability to understand the basic requirements of ISO 45001:2018
- Ability to determine requirements (e.g. from customers, legal requirements, internal requirements)
- Ability to plan inspection activities and sampling
- Ability to plan and conduct an internal audit and write the audit report and identify activities for improvement
- Ability to apply basic management methods.
Previous skills/knowledge: Basic knowledge of quality management and Occupational Health and Safety Management with its methods and tools (targeted at operational staff, directors, top managers, group leaders and department managers from all areas).
Authorized Partners:
Teaching requirements:
Trainer work-experience in the area of quality management system and Occupational Health and Safety Management
Objectives to achieve: To get the necessary knowledge and skills to:
- To be able to apply the most important methods and tools in the area Quality Management and Occupational Health and Safety Management
- To be able to understand the basic normative requirements of ISO 45001.
ISO 39001 Lead Auditor
Description: Competences detailed in ISO 39001 RTS Internal auditor MTS 026, plus ( e.g. as required by ISO/IEC17021-7)
- To participate in the selection of the audit team
- To prepare the audit plan
- To represent the audit team before the customer
- To give instructions to the audit team
- To inform of any relevant obstacle identified during the audit process
- To be responsible of all the audit steps
- To present the audit report
- To follow up and close the audit process.
Previous skills/knowledge:
- Demonstrable knowledge of ISO 39001 Road Traffic Safety management systems (RTS MS) requirements
- Demonstrable evidence of participation in ISO 39001 audits (>1 audit recommended)
- Professional experience, including in road traffic safety management systems (recommended).
Authorized Partners:
Teaching requirements:
- Trainer to be a qualified ISO 39001 Road Traffic Safety Lead Auditor; - Course to be developed in classroom (at least 24 hours).
Objectives to achieve: Objectives detailed in ISO 39001 RTS internal auditor MTS 026, plus
-
To get the necessary knowledge and skills to:
- Apply the proper interpretation of the standard in actual audit situations
- Plan the audit
- Carry out RTS management system audits
- Define the responsibilities of the audit team´s members
- Know the functions and attitudes that an auditor must follow
- To effectively coordinate meetings with the audit team members and/or with auditee personnel
- Identify and write non-conformities and other deviations and suggest ways in which the effectiveness of corrective action might be verified.
ISO 39001 Internal Auditor
Description:
- To follow the instructions of the lead auditor and support him
- To collect and analyze enough evidences (e.g. through interview, observation and sampling of documentation) to determine the audit findings and define the audit conclusions
- To audit the effective implementation of RTS specific operations and tools (such as including safe system approach, emergency preparedness and response, incident investigation)
- To document the audit findings
- To collaborate in drafting the audit report
- To interchange information with the rest of the members of the audit team and with the auditee personnel.
Previous skills/knowledge:
- Demonstrable knowledge of ISO 39001 road traffic safety (RTS) management systems (MS) requirements
- Professional experience, including related to QMS/OHSAS (or other international standard based) management systems (recommended)
- Knowledge or professional experience in Risk Assessment (recommended).
Authorized Partners:
Teaching requirements:
- Trainer to be a qualified as an ISO 39001 Road Traffic Safety MS Auditor - Course to be developed in classroom
Objectives to achieve: To get the necessary knowledge and skills to:
- Be qualifiable as ISO 39001 RTS internal auditor (additional requirements from qualifying entity may apply, namely regarding organizational context and applicable laws and regulations)
- Understand the principles of internal audit
- Be able to assume responsibilities in any activity of the internal auditing process
- Understand the functions and competences that any auditor must have to carry out first, second party, and certification audits
- Be able to apply auditing guidelines to ISO 39001 RTS internal audits.
ISO 45001 Lead Auditor
Description:
Competences detailed IQNet ISO 45001/OHSAS 18001 Internal Auditor MTS009, plus
- To participate in the selection of the audit team
- To prepare the audit plan
- To represent the audit team before the customer
- To give instructions to the audit team
- To inform any relevant obstacle identified during the audit process
- To be responsible of all the audit steps
- To present the audit report
- To follow up and close the audit process
Previous skills/knowledge:
- Demonstrable knowledge of ISO 45001 requirements
- Demonstrable evidence of participation in OHSMS audits (>1 audit recommended)
- Professional experience, including in Occupational Health & Safety management systems - OHSMS (recommended).
Authorized Partners:
Teaching requirements:
- Trainer to be a qualified OHSMS Lead Audit - Course to be developed in classroom (at least 24 hours)
Objectives to achieve: Objectives detailed in ISO 45001 Internal auditor MTS 009, plus to get the necessary knowledge and skills to:
o Apply the proper interpretation of the standard in actual audit situations
o Plan the audit
o Carry out safety/security system audits
o Define the responsibilities of the audit team´s members
o Know the functions and attitudes that an auditor must follow
o To effectively coordinate meetings with the audit team members and/or with auditee personnel
o Identify and write non-conformities and other deviations and suggest ways in which the effectiveness of corrective action might be verified.
o Apply the proper interpretation of the standard in actual audit situations
o Plan the audit
o Carry out safety/security system audits
o Define the responsibilities of the audit team´s members
o Know the functions and attitudes that an auditor must follow
o To effectively coordinate meetings with the audit team members and/or with auditee personnel
o Identify and write non-conformities and other deviations and suggest ways in which the effectiveness of corrective action might be verified.
ISO 45001 Internal Auditor
Description:
- To follow the instructions of the lead auditor and support him
- To collect and analyze enough evidences (e.g. through interview, observation and sampling of documentation) to determine the audit findings and define the audit conclusions
- To document the audit findings
- To collaborate in drafting the audit report
- To interchange information with the rest of the members of the audit team and with the auditee personnel.
Previous skills/knowledge:
-
Demonstrable knowledge of ISO 45001 requirements
-
Professional experience, including in occupational health & safety management systems - OHSMS (recommended).
Authorized Partners:
Teaching requirements:
Trainer to be a qualified ISO 45001/OHSMS Lead Auditor
Objectives to achieve: To get the necessary knowledge and skills to:
o Be qualifiable as ISO 45001 internal auditor (additional requirements from qualifying entity may apply)
o Understand the principles of internal audit
o Be able to assume responsibilities in any activity of the internal auditing process
o Understand the functions and competences that any auditor must have to carry out first, second party, and certification audits
o Be able to apply auditing guidelines to ISO 45001 internal audits.
o Understand the principles of internal audit
o Be able to assume responsibilities in any activity of the internal auditing process
o Understand the functions and competences that any auditor must have to carry out first, second party, and certification audits
o Be able to apply auditing guidelines to ISO 45001 internal audits.