Guidelines for Incident Management for Small and Medium Organizations According to ISO 22320:2018
Description: Acquire knowledge on how to minimize the impact on the organization of the consequences generated by natural catastrophes, involuntary or deliberate incidents, etc. and improve the organizational capacities to provide an appropriate response to the needs of the affected population.
Previous skills/knowledge: Demonstrable knowledge and professional experience in business continuity.
Authorized Partners:
Teaching requirements: Trainer to have teaching experience in incident management and issues associated with business continuity of min 2 years. Demonstrable knowledge and professional experience in business continuity. shall include both theoretical and practical approach.
Objectives to achieve:
- Acquire knowledge and gain understanding of the principles that govern incident management
- Acquire knowledge on the fundamentals to manage incidents such as structure, process and roles according to the ISO 22320:2018 standard.
