Quality Management Representative in Facility Management – compact course
Description: Competences include
  • Ability to generate Quality Management documents;
  • Ability to identify processes, to create a process model, to monitor and control processes;
  • Ability to address risks and opportunities;
  • Ability to understand the basic requirements of ISO 41001
  • Ability to determine requirements (e.g. from customers, legal requirements, internal requirements);
  • Ability to FM planning for saving the requirements
  • Ability to plan and conduct an internal audit and contract audit by writing the audit report and identify activities for  improvement;
  • Ability to apply basic quality management methods.
Previous skills/knowledge: Basic knowledge of quality management and facility management with its methods and tools (targeted at operational staff, directors, top managers, group leaders and department managers from all areas)
Authorized Partners: