Quality Costs. An Approach to The Financial Management of Quality.
  • Apply the principles of financial management and the tools that allow establishing the costs and profitability of the quality management system.
  • Identify and control the hidden costs of poor quality.
  • Carry out the analysis of the benefit-cost relationship of investment in a quality management system.
Previous skills/knowledge:
  • Demonstrable knowledge of ISO 9001:2015.
  • Professional experience in quality management systems.
Authorized Partners:

Teaching requirements: Trainer must have as a teacher experience in quality management system of minimum two year. Trainer to have demonstrable knowledge of ISO 9001:2015. Trainer to have professional experience in QMS. Shall include theoretical and practical approach.
Objectives to achieve:
  • Acquire knowledge on the methodology for the identification and calculation of quality costs, as part of the quality management system (QMS).
  • Analyse the participation and impact of the costs of quality and non-quality in the financial results of organizations.
Authorized Partners: