Academy Courses Taken:
ISO 22000 Lead Auditor
Educational background - University of Sussex, Brighton, UK: BEng - Electrical and Electronic Engineering (Including 1 year Foundation), MSc - Satellite Communications and Space Systems. I am currently employed as a Compliance Manager in Aviation food and servicing industry. My duties are to entirely manage, run, update the below: Hygiene The hygiene system of the company according to HACCP principles, ISO22000:2018. Responsible to run all incoming audits from the ISO certification organisations and government Hygiene Authorities. Perform the external hygiene audits to our suppliers and contractors as well as the internal audits of the company; Also responsible to coordinate the annual management reviews, company’s targets etc. Prepare all training sessions for the personnel and keep them up to date with any new legislation. Health & Safety The Health & Safety system of the company according to the ISO45001 and Airport regulations. Responsible to run all incoming audits from the ISO certification organisations, the government authority audits and Airport authorities. Perform all Health & Safety tasks for the company in airport restricted areas and approved trainer for the Airside Driving Permit (AVOP program). Also arrange the training sessions of the company, perform the Accident/Incident/Near miss investigations and any other related tasks. Aviation Security Responsible for Aviation Security program of the company according to the local and EU Civil Aviation Authorities. Achieved the Managerial Aviation Security certification in the UK recognised by the Department for Transport of the UK and approved Security Manager and trainer by the Civil Aviation Authorities in Cyprus. Customer Complaints Manage all complaints from customers such as international airlines, VIP customers, food consumers and any other complaint regarding our services and operations. I run the investigation process and provide to the customers our official reply. Trainer Responsible to manage all the training sessions of the company and I am a certified trainer by Human Resource Development Authority of Cyprus. Also performing the induction trainings prior staff employment and keep their records and qualifications under control.
Previous work experience Senior Flight Coordinator and Trainer *Coordinate all ground activities and staff on the aircraft by acting as a key liaison with all operational agencies within the airport. *Request, generate, provide all necessary aircraft documents. *Aircraft pushback and engine start up instructor on all aircraft levels. *Approved turnaround coordinator for British Airways, Qatar Airways, Austrian, Cyprus Airways, Thomson and more airlines.