Incident Management for Business Continuity (ISO/IEC 27035)
Description: After completing the course, participants will be able to demonstrate the following competences:
- Establish and document a BCMS in accordance with ISO 22301.
- Perform BIA and define continuity strategies and recovery priorities.
- Prepare and test recovery plans and procedures.
- Coordinate crisis response actions and ensure role clarity in emergency teams.
- Support organizational resilience and compliance with continuity requirements.
Previous skills/knowledge: Participants are expected to have the following basic knowledge:
- Understanding of risk management principles and organizational resilience.
- Familiarity with core elements of management systems (PDCA, policies, planning).
- Basic knowledge of ICT infrastructure and its role in operational continuity.
Authorized Partners:
Teaching requirements: Trainers should meet the following requirements:
- Subject Matter Expertise: comprehensive knowledge of business continuity management systems (BCMS), ISO 22301, and integration with ISMS or risk management.
- Certifications: recommended credentials include ISO 22301 Lead Implementer or Auditor, with experience in BCM planning and exercises.
- Training & Practical Experience: at least 3 years of practical work in business continuity strategy, BIA, recovery planning, and crisis response coordination.
Objectives to achieve: The course aims to achieve the following objectives:
- Understand the principles and structure of ISO 22301 for business continuity management.
- Learn how to plan, implement, and maintain a business continuity management system.
- Gain the ability to conduct business impact analysis (BIA) and risk assessments for continuity.
- Develop strategies and procedures for response, recovery, and communication.
- Support continual improvement and ensure organizational resilience in crisis situations.
